Reference

Open Your Account With Clear Privacy Terms

indoxl keeps your Privacy Policy simple: we explain what account, wallet, device, and support data we handle before you open the lobby.

Account data scopeDANA OVO GoPay QRISCookie choicesSupport contact paths
indoxl Open Your Account With Clear Privacy Terms
CONTACT ROUTES

Check Privacy Help Before You Join

Privacy questions should reach the right team without making you repeat your case.

Live chat Use live chat from the account menu for quick Privacy Policy questions about cookies…
Email request Send privacy requests to the support email shown after login when you need a…
Account page Open Account > Security > Active Sessions to check devices linked to your account…
DATA PRACTICE

Browse The Policy Controls We Use

A Privacy Policy is useful only when it matches daily account handling. We apply the same approach when you browse slots such as Fortune Tiger, table areas such as Sic Bo, or…

Account setup

When you open an account, we collect the details needed to create your profile, confirm access, and link support contact paths. We avoid asking for extra data unless a wallet or security check requires it.

Payment records

DANA, OVO, GoPay, and QRIS activity creates transaction status data, not your full app history. We use the payment reference, amount status, time stamp, and account match to process wallet requests.

Device sessions

Your device, browser, IP pattern, and login time help us spot unusual access. You can check current access under Account > Security > Active Sessions and ask us to remove a session you do not recognise.

Cookies

Cookies help keep you signed in, remember basic preferences, and measure page errors. You can clear browser cookies from your device settings, but some account pages may ask you to log in again.

Retention

We keep account, wallet, and support records only for service, dispute handling, security, and legal needs. When data is no longer needed for those purposes, we remove it or separate it from your account.

Change requests

You can request a correction if your contact detail, name spelling, or wallet reference is wrong. We may ask for account verification before making the change so another person cannot alter your data.

Discover Answers About Your Privacy Rights

These questions cover the Privacy Policy points you may check before opening an account or after you start using the lobby. We answer in practical terms: what we collect, why we use it, how payment data is handled, and how you can contact us for access, correction, or removal requests where local law permits.

We collect the details you submit during account setup, login records, device signals, wallet status, and support messages. This helps us create your account, protect access, process requests, and answer privacy questions.

Yes. We record payment status data such as rail name, time stamp, reference code, and account match. We do not receive your full DANA, OVO, GoPay, or QRIS app activity.

Contact live chat or email with your account name, registered contact detail, and the exact field that needs correction. We may verify your identity before changing data to protect your account.

Yes. Go to Account > Security > Active Sessions to view current device access. If something looks wrong, note the time, browser, and connection type, then contact support for a privacy check.

Cookies keep your session active, remember basic page choices, and help us find page errors. You can clear cookies in your browser settings, though some pages may ask for a new login.

We keep privacy request records for service follow-up, security checks, dispute handling, and legal needs. When those reasons no longer apply, we remove the data or separate it from your account.

Use live chat from 10:00-02:00 WIB for quick privacy questions, or send an email after login for a written request. Include your account name, request type, and any payment reference involved.